Case Studies: Real-World SME Systems Built & Modernised

I’ve spent over 25 years designing, building and modernising business-critical systems for SMEs — often replacing or rescuing ageing bespoke applications that teams rely on every day.

Projects range from job, asset and workflow management systems and Android field engineer apps, through to online applications and enrolment platforms, customer portals, subscriptions, reporting dashboards and integrations with ERP, CRM and payment systems.

The selection below is deliberately small — chosen to reflect the kind of complex, real-world problems I help solve. If you don’t see an exact match for your requirements, there’s a good chance I’ve worked on something similar.

Some projects are delivered under NDAs and can’t be publicly detailed.

Confidentiality & NDAs

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Just Filters Technician Workflow System – Bespoke Android App & eCommerce Platform

A bespoke Android workflow app and eCommerce system for Just Filters, enabling technicians to manage jobs, capture reports and provide real-time updates to customers.

Harlow, Essex · Facilities Management

Android App Field Service Software Technician Workflow eCommerce Customer Portal Reporting System GPS Tracking London Hertfordshire Bedfordshire Essex

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How’s My Driving? Fleet Feedback Platform – Bespoke Web App & eCommerce System

A bespoke web and eCommerce platform for How’s My Driving?, enabling fleet registration, feedback reporting and secure dashboards for vehicle operators.

Harlow, Essex · Transport & Fleet Management

Web App Fleet Management eCommerce Feedback System CMS Transport Safety Customer Portal London Hertfordshire Bedfordshire Essex

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TEMS Operations & Warehouse System – Bespoke Web Platform and Android Barcode App

A bespoke operations, inventory and warehouse system for TEMS, including project management, portals, stock control and Android barcode scanning integration.

Alton, Hampshire · Logistics, Warehousing & Distribution

Web App Warehouse System Project Management Android App Barcode Scanning Stock Control CRM Customer Portal London Hertfordshire Bedfordshire Essex

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Bespoke Solar Installation Management System for TEMS Solar

TEMS Solar needed a bespoke web-based system to manage solar panel installations, quotes, scheduling, billing, customer portals and technician management. New Media Aid delivered a fully integrated .NET solution used across their growing UK operations.

Hampshire · Field Service & Trade Contractor

.NET Web App Solar Installations Job Management Scheduling Customer Portal CMS Payments London Hertfordshire Bedfordshire Essex

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Bespoke Scaffolding Management System for B-MAT Scaffolding

B-MAT Scaffolding needed a fully bespoke system to replace spreadsheets, WhatsApp and off-the-shelf tools. New Media Aid built a .NET web app handling quotes, jobs, inspections, invoicing, scheduling, portals for scaffolders and inspectors, and a real-time management dashboard.

London, Hertfordshire & Essex · Scaffolding

.NET Scaffolding Software Job Management Scheduling Invoicing Inspection Reports Customer Portal CMS Construction London Hertfordshire Essex

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