eCommerce, stock and order systems for growing retail brands.

Bespoke Systems for Retail & eCommerce

Bespoke retail and eCommerce operations software brings stock, orders, fulfilment, returns and B2B pricing into one system—designed around how your warehouse and back office actually run.

I help retailers and eCommerce brands build and modernise bespoke web applications that join up online sales, stock, warehouse processes and customer data – often where standard shopping platforms no longer fit.

Platforms like Shopify or WooCommerce are excellent starting points. But once you’re dealing with complex products, multiple sales channels, trade customers or custom fulfilment rules, it’s common to hit their limits. That’s where a tailored .NET and SQL Server system can make a real difference.

What these systems often handle

Product catalogues with custom attributes and pricing rules
Integrated stock management across warehouse and online channels
Order processing, fulfilment and returns workflows
Trade / B2B ordering portals with account-specific pricing
Basic or advanced CRM and marketing data exports

When bespoke makes more sense than a template store

A bespoke solution can be the right choice when:

Your products or ordering rules are more complex than standard platforms allow
You need tight integration with warehouse, ERP or finance systems
You want more control over performance and long-term costs
You’re looking to support both retail and trade customers on one platform

The result is a system designed around how you sell and fulfil orders, rather than constantly working around the limitations of a generic cart.

Typical features

Custom eCommerce front-ends
B2B portals with tiered pricing
Stock and fulfilment integration
Order tracking and returns handling
Reports and exports for finance/marketing
Optional warehouse scanning apps

Good fit if you…

Have outgrown a basic online store
Sell to both retail and trade customers
Need your site to reflect complex product rules
Want your website and back office to share one database

Next step

If you’re considering a new eCommerce platform or upgrading an existing one, we can use an initial call to map out how you sell today and what needs to improve.

Discuss your store & systems

Common retail & eCommerce terms explained

A SKU (Stock Keeping Unit) is a unique identifier for a product variant (e.g., size/colour). Accurate SKU-level tracking is the foundation of reliable stock control and fulfilment.

RMA (Return Merchandise Authorisation) is a formal returns process. Systems often track RMAs so returns are auditable: reason, condition, refund status and whether the item was restocked or quarantined.

A WMS (Warehouse Management System) manages warehouse workflows such as goods-in, putaway, picking, packing and stock movements. Many SMEs start without a full WMS and add scanning apps as volumes grow.

A 3PL (Third-Party Logistics provider) stores and ships orders on your behalf. Bespoke systems often integrate with a 3PL so stock, orders and despatch statuses stay in sync.

EDI (Electronic Data Interchange) is a structured way of exchanging orders, invoices and shipping notices between businesses. It’s common in B2B and retail supply chains.

Relevant case studies

Examples of similar work delivered for SMEs in this industry.

Bespoke Systems for Retail & eCommerce

What these systems often handle