Bespoke Software for Field Services & Trade Contractors
Bespoke field service software brings scheduling, site visits, inspections, photos, signatures and invoicing into one system—built around how teams work on the road.
I help field-service SMEs – from maintenance and inspection firms to trade contractors – build and modernise bespoke web apps and Android field apps that handle jobs, visits, inspections, photos and invoicing in one joined-up system.
If your engineers or contractors are still working from printed job sheets, WhatsApp threads and spreadsheets, there’s usually a lot of value in a system that ties everything together: bookings, schedules, site data, photos, signatures and invoices.
Typical capabilities for field services
- Job creation, scheduling and assignment to engineers or crews
- Job views and updates via Android apps with offline support
- Capture of photos, notes, forms and signatures on site
- Inspection and compliance workflows tailored to your sector
- Quotes, invoices and payment status in the same system
Why use a bespoke system instead of a generic job app?
Off-the-shelf job management tools can be great up to a point, but they often fall down when:
- You have non-standard inspection or compliance requirements
- You need tight integration with an existing SQL Server system
- You want more control over data, hosting and custom features
- You’re at the stage where per-user SaaS fees are starting to add up
A bespoke .NET solution can mirror your exact job lifecycle while still benefiting from modern, maintainable code, strong security and performance tuning.
How projects typically run
For field-service and contractor clients I usually start by mapping the journey from enquiry or quote through to completed job and invoice. From there we can design a phased rollout – for example:
- Introduce a central job & customer database
- Add scheduling tools for office staff
- Roll out an Android app for engineers
- Implement reporting, customer portals or AI-powered search later on
The aim is always to reduce duplicated data entry, missed jobs and confusion about “who is doing what, where and when”.
Typical features
- Job and visit scheduling
- Engineer/crew mobile apps
- Photos, notes & signatures on site
- Inspection and compliance workflows
- Quotes, invoices and payment tracking
- Optional client portal for key customers
Good fit if you…
- Run a service business with staff on the road
- Currently manage jobs via spreadsheets or basic tools
- Need better visibility of work in progress
- Want a system you can extend over time
Next step
If this sounds similar to your setup, a short call is usually enough to see whether a bespoke system is the right move and what a sensible first phase might look like.
Talk about your jobs & workflowsRelevant case studies
Examples of similar work delivered for SMEs in this industry.
Bespoke Solar Installation Management System for TEMS Solar
TEMS Solar needed a bespoke web-based system to manage solar panel installations, quotes, scheduling, billing, customer portals and technician management. New Media Aid delivered a fully integrated .NET solution used across their growing UK operations.
View case study
Wing Parking Issue Reporting System – Bespoke Android App & Real-Time Management Platform
A bespoke Android app and management system for Wing Parking, enabling operatives to report car park issues with photos and notes, synced instantly to a central platform.
View case study
Frosts Group – Contract Management & Scheduling Web Application
Earlier project: A bespoke contract management system for Frosts Group enabling staff to manage hundreds of maintenance contracts, schedule UK-wide visits, generate quotes and integrate with their Mamut billing/CRM system.
View case studyFurther reading: Web, Android & AI for field service & trade contractors
If you’d like to explore how bespoke systems work in practice for field service businesses and trade contractors, the guides below cover real-world examples of web apps, Android field tools and practical AI use cases that reduce admin and improve job visibility.
Bespoke Web Apps for Field Service & Trade Contractors
How custom web systems bring job scheduling, site history, inspections, quotes and invoicing together in one joined-up platform.
Read: web app guideAndroid Apps for Field Service Engineers
Practical mobile apps for daily job sheets, photos, signatures and offline workflows that work reliably on real sites.
Read: Android guidePractical AI for Field Service SMEs
Realistic examples of how AI can help with faster quotes, clearer job notes, smarter reporting and less office admin—grounded in your own job data.
Read: AI guide