Workflow, CRM and client portal systems for agencies and consultancies.

Bespoke Software for Professional Services Firms

I help agencies, consultancies and other professional services firms build bespoke web applications that support their day-to-day work – from enquiry and proposal, through delivery, to reporting and invoicing.

Off-the-shelf CRMs and project tools can be useful, but they rarely reflect your exact processes and often end up supplemented by spreadsheets and email trails. A tailored .NET system can bring your core workflows into one place, while still integrating with tools like Outlook, Teams and accounting software.

What these systems often include

  • Lead and client management with a lightweight CRM
  • Proposal, project and retainer tracking
  • Task, milestone and deliverable visibility
  • Timesheets and simple time tracking if required
  • Client portals for sharing progress and documents

Why go bespoke instead of another generic tool?

A bespoke solution can be a better fit when:

  • Your workflow doesn’t fit neatly into a standard project-management model
  • You have compliance or reporting needs that generic tools can’t cover
  • You want tight integration with an existing SQL Server system
  • You value owning your data and avoiding per-seat SaaS pricing over time

The emphasis is always on clarity and practicality – giving your team a system that supports the way you work, rather than dictating it.

Typical features

  • Lead and client CRM
  • Project and retainer tracking
  • Simple time and task tracking
  • Client portals for sharing updates
  • Reporting dashboards for partners/directors
  • Integration with email and accounts tools

Good fit if you…

  • Run a consultancy, agency or B2B services firm
  • Use multiple tools and spreadsheets to track work
  • Want better visibility of pipeline, work-in-progress and utilisation
  • Prefer a tailored system over yet another subscription tool

Next step

If you’d like to explore a tailored system for your firm, we can start with a short call to map the journey from first contact to final invoice.

Talk about your workflow