CRM, donations, subscriptions and reporting for charities and membership organisations.

Bespoke Software for Charities & Non-Profits

I work with charities, trusts and membership organisations to build and modernise bespoke web applications that handle donations, subscriptions, grant tracking and reporting – without locking you into a rigid commercial platform.

Many non-profits end up with a patchwork of online forms, payment providers, spreadsheets and legacy CRM tools. They do the job, but make it difficult to get a clear picture of donors, members and activity. A well-designed .NET and SQL Server system can bring this together into a single, manageable platform.

Common components in these systems

  • Donor or member database with clear, searchable records
  • Online donation forms and subscription sign-up pages
  • Integration with existing payment providers
  • Automated emails and reminders for renewals or campaigns
  • Management reporting for trustees, boards or regulators

Why build something bespoke?

Off-the-shelf charity CRMs can be powerful, but they often come with significant ongoing licence fees and a feature set that doesn’t quite match your day-to-day needs. A bespoke system:

  • Reflects your exact donation, subscription and approval processes
  • Integrates with existing finance software and communication tools
  • Gives you full control over data, retention and reporting
  • Can add AI-powered search over policies, cases or historic documents

Working style with charities & non-profits

I’m used to working within funding constraints, governance requirements and the need for clear reporting. Projects are typically broken into manageable phases with an emphasis on transparency, documentation and ensuring staff can support the system after go-live.

The aim is always to give you a system that genuinely helps you serve your beneficiaries, members or causes – rather than adding another admin burden.

Typical features

  • Donor and member CRM
  • Online donation & subscription forms
  • Gift-related reporting and exports
  • Automated emails and reminders
  • Secure staff and trustee portals
  • Optional AI-powered document search

A good fit if you…

  • Run a charity, trust, membership body or social enterprise
  • Have outgrown spreadsheets or a legacy CRM
  • Struggle to get the reports you need for funders or trustees
  • Want more control over your donor/member data

Next step

If you’d like to explore options for a new or upgraded system, we can use an initial call to map out your data, processes and reporting needs.

Talk about your requirements