Bespoke Web Apps for Property Management: Repairs, Inspections, Compliance and Reporting in One System

Property management is information-heavy by nature. Repairs, inspections, certificates, tenancies and communications all need to stay aligned across a growing portfolio. Many SMEs end up managing this through spreadsheets, email threads and a mixture of systems that don’t quite join up. A bespoke web app can bring everything together into one reliable, auditable platform.

Why Property Managers Outgrow Generic Platforms

Off-the-shelf property systems can work well at first, but common frustrations appear as portfolios grow:

• Repairs logged across email, phone calls and messaging apps
• Inspection records stored separately from property data
• Compliance certificates tracked in spreadsheets
• Limited flexibility around workflows and reporting
• Rising per-user costs as teams expand

What a Bespoke Property Management Web App Covers

1) Properties, Tenancies and Contacts

• Single source of truth for properties, units and portfolios
• Tenancy details, key dates and documentation in one place
• Linked landlord, tenant and contractor contacts

2) Repairs and Maintenance Management

• Central repair logging with priorities and categories
• Assignment to contractors or in-house teams
• Status tracking from request to completion
• Photos and notes stored against the property

3) Inspections and Condition Reporting

• Structured inspection templates (check-in, mid-term, check-out)
• Consistent data capture across inspectors
• Photos tied to rooms, items or issues
• Automatic condition report generation

4) Compliance and Certificate Tracking

• Gas, electrical, EPC and safety certificates stored centrally
• Expiry tracking and automated reminders
• Compliance dashboards across the portfolio
• Evidence ready for audits or landlord queries

5) Landlord and Tenant Portals

• Tenants log repairs and view updates online
• Landlords access reports, documents and activity
• Controlled access so each party sees only relevant data

Reporting Without the Monthly Scramble

Because data is captured consistently, reporting becomes straightforward:

• Open vs completed repairs
• Inspection completion and findings
• Compliance status by property or landlord
• Response and resolution times

Try Asking…

• “Which properties have compliance items expiring in 30 days?”
• “Show all open repairs by contractor and priority.”
• “Generate a landlord report for this quarter.”

If your property data feels fragmented, a bespoke web app can bring clarity without forcing you into someone else’s workflow.

Email: ab@newma.co.uk
Phone: +44 7967 219288