Bespoke Web Apps for Electrical, HVAC & Mechanical Contractors: Jobs, PPM, Assets, Certificates and Client Reporting

Electrical, HVAC and mechanical contractors operate in a compliance-heavy environment. Reactive call-outs, planned maintenance, certification and reporting all need to be accurate, traceable and easy to audit. When this information is scattered across spreadsheets, email and generic job systems, risk and admin increase. A bespoke web app brings everything together in one system—designed around real building services workflows.

Why Generic Contractor Software Often Falls Short

Many off-the-shelf field service platforms are built for simple job tracking. Building services contractors typically outgrow them when:

• PPM schedules are driven by asset-specific rules, not just dates
• Certification and test forms vary by discipline and regulation
• RAMS and permits must be linked to jobs and engineers
• Clients expect visibility of compliance across multiple sites
• Offline engineer workflows are essential

What a Bespoke Web System Typically Covers

1) Reactive Jobs & SLA Tracking

• Central logging of all reactive requests
• Priority and response-time tracking
• Clear visibility of jobs at risk of SLA breach

2) Planned Preventive Maintenance (PPM)

• PPM schedules generated from asset data
• Forward planning by site, contract or engineer
• Automatic flagging of overdue or missed visits

3) Asset Registers & Histories

• Structured asset registers per site
• Full history of faults, inspections and repairs
• Expiry dates for certification and statutory checks

4) Certificates, Reports & RAMS

• Digital templates for electrical, HVAC and mechanical certificates
• Data captured once and reused across documents
• RAMS and permits linked directly to jobs
• Consistent, audit-ready PDFs

5) Client Portals & Reporting

• Client access to jobs, certificates and compliance status
• Portfolio-level views across multiple sites
• Reduced ad-hoc email requests

Why SQL Server Matters in Contractor Systems

Building services data grows quickly—jobs, assets, photos, test results and certificates. A properly designed SQL Server database ensures:

• Fast reporting across years of history
• Clear audit trails
• Flexible reporting for clients and regulators

Try Asking…

• “Which sites have overdue certification?”
• “Show all PPM visits due this month.”
• “Which assets generate the most reactive call-outs?”
• “Create a compliance pack for this client.”

If you’re considering a bespoke web system for electrical, HVAC or mechanical work, I’m happy to talk through realistic options and phased approaches.